Frequently Asked Questions

 

How can I keep up with your new work?

Sign up for my newsletter to receive updates on new series, shows, contests and print giveaways. 

 

What is your Shipping Policy?

Prints will ship directly from the printer, located in Austin, Texas. Shipping dates range from 1-7 business days, depending on distance, and shipping option. Customers will receive tracking number via email as soon as their order has been shipped. 

 

Generally, turn-around for the print to be ready is:

Paper- 1-3 business days

Canvas - 3-5 business days

Metal - 5-7 business days

Framed – 5-7 business days

 

What is your Policy on Returns/Exchanges/Refunds? 

We do not accept returns. All sales are FINAL. 

 

Did your print arrive damaged? Please keep all packaging and contact me directly at hrlobue@hrlobuefineartphoto.com and I will arrange for a replacement. Your satisfaction is very important to me.

I don't see the dimensions I'm looking for offered as a print.

Contact me and let me know what size you are looking for. Some pieces can be purchased as separate panels, making the overall dimensions larger. Contact me if you are interested in a multi-panel piece.

 

Don't see your answer?

Contact me, hrlobue@hrlobuefineartphoto.com

 

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Verified Returns & Exchanges

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Description of Policy from Merchant:

Please visit our FAQ page for information on Returns and Exchanges. https://www.hrlobuefineartphoto.com/faq

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Verified Archival Materials Used

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Description from Merchant:

Museum quality Canvas and Fine Art archival prints.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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