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What is your Shipping Policy?
Prints will ship directly from the printer, located in Austin, Texas. Shipping dates range from 1-7 business days, depending on distance, and shipping option. Customers will receive tracking number via email as soon as their order has been shipped.
Generally, turn-around for the print to be ready is:
Paper- 1-3 business days
Canvas - 3-5 business days
Metal - 5-7 business days
Framed – 5-7 business days
What is your Policy on Returns/Exchanges/Refunds?
We do not accept returns. All sales are FINAL.
Did your print arrive damaged? Please keep all packaging and contact me directly at firstname.lastname@example.org and I will arrange for a replacement. Your satisfaction is very important to me.
I don't see the dimensions I'm looking for offered as a print.
Contact me and let me know what size you are looking for. Some pieces can be purchased as separate panels, making the overall dimensions larger. Contact me if you are interested in a multi-panel piece.
Don't see your answer?
Contact me, email@example.com.
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Please visit our FAQ page for information on Returns and Exchanges. https://www.hrlobuefineartphoto.com/faq
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